Audience Services

Audience Services Director 

May 17 arrive / August 2 depart 
$5,000 stipend / single occupancy dorm housing / 14 meals a week

Responsible for:

● Managing the Festival Ticket Office and Stratford Room
● Working directly with the Artistic Director to order all TSF merchandise sold in the gift shop and the concessions area
●  Cooperating with TSF Foundation Board members in organizing and displaying consignment or silent auction items during the season 
● Assisting with the computerized ticketing system, selling tickets and taking reservations, both on the phone and at the window, for all events during the season
● Coordinating the preparation and delivery of daily reports for the Ticket Office and the Stratford Room
● Supervising front of house, working with a volunteer ushers and greeters
● Participating in opening night discussions
● Performing other duties subject to a reasonable agreement between the Artistic Director and/or his agent
● Presenting professional demeanor and appearance, in accordance with Festival guidelines, while working in the ticket office, Stratford Room, and front of house positions
● Supervising all Ticket Office and Stratford Room associates
● Assisting with company strike

 

Audience Services / Ticket Office Manager

May 17 arrive / August 2 depart 
$3,500 stipend / $350 travel / double occupancy dorm housing / 14 meals a week

Responsible for:

● Managing the Festival Ticket Office
● Selling tickets, both on the phone and at the window for all Festival events
● Preparing and delivering daily sales reports for the ticket office
● Maintaining and ordering stock for the ticket office
● Assisting with the set-up of the ticket office and lobby
● Assisting with company strike
● Participating in opening night discussions
● Performing other duties, as needed, subject to a reasonable agreement with the Artistic Director and/or his agent
● Maintaining a professional impression in demeanor and personal appearance, in accordance with Festival guidelines, while working in the Festival's ticket office and lobby area

 

Audience Services / Concession and Gift Shop Manager 

May 19 arrive/ August 2 depart 
$3,500 stipend / $350 travel / double occupancy dorm housing / 14 meals a week

Responsible for:

● Managing the Stratford Room gift shop
● Assisting the Artistic Director in purchasing items for resale in the Festival's gift shop and concession area
● Serving at the sales counter in the Stratford Room
●Preparing and delivering daily sales reports for both the Stratford room and the concession area
● Maintaining and ordering stock for the Stratford room and concession area
● Assisting with the set-up of the lobby, Stratford room, and concession area
● Assisting with company strike
● Participating in opening night discussions
● Performing other duties, as needed, subject to a reasonable agreement with the Artistic Director and/or his agent
● Maintaining a professional impression in demeanor and personal appearance, in accordance with Festival guidelines, while working in the Festival's Stratford Room, lobby, and concession area 

 

Audience Services  Interns

May 19 arrive / August 2 depart 
$1,250 stipend / double occupancy dorm housing / 14 meals a week

Note: Audience Services Interns are assigned primarily to the Audience Services department, but may also be reassigned, as needed, to other technical areas.

Responsible for:

● Working in the Ticket Office and the Stratford Room or Concessions, as assigned
● Selling tickets, both on the phone and at the window for all Festival events
● Processing mail orders
● Assisting with publicity efforts of the festival
● Working with volunteers as an usher and greeter as requested
●  Participating in opening night discussions
● Working in the Stratford Room Gift Shop and Concession area
● Assisting with company strike
● Performing other duties as needed, subject to a reasonable agreement with the Artist Director and/or his agent
● Maintaining a professional demeanor and appearance, in accordance with Festival guidelines, while working in the Ticket Office and front of house positions  

   

To apply, E-mail a résumé with current mailing address, telephone number, E-mail address and at least two letters of recommendation or references, and any examples of your work  to the Festival Office:

 info@TexasShakespeare.com
Application Deadline: February 5th, 2017

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